End User Licence Agreement

The agreement is entered into between Storebook ApS, Grønnegade 1, 1., 1107 København K, CVR 46721519 ("Storebook"), and the company that creates or is given access to an account on the platform ("the Customer", "you").

The agreement is accepted when you create an account, start using an account assigned to you, or otherwise use the platform. Whoever accepts the agreement warrants that they are authorised to bind your company.

The basis of agreement consists of the signed commercial agreement, the associated data processing agreement, this licence agreement, and the terms of use. In the event of a conflict, the documents apply in the order listed.

The documents making up the basis of agreement are published in Danish and English. In the event of a discrepancy between the two language versions, the Danish version prevails.

The platform is made available to businesses only. It is not directed at consumers, and consumer protection rules therefore do not apply.

The platform: Storebook's software service, including the customer portal at app.storebook.dk, its associated interfaces, automated workflows and documentation.

The Customer: the company that has entered into an agreement with Storebook for access to the platform.

Users: the named individuals to whom the Customer grants access to the platform, including employees, bookkeepers and accountants.

Accounting system: the bookkeeping or accounting system the Customer itself uses, and to which the platform is connected on the Customer's instruction, for example e-conomic.

Customer data: all material that the Customer or its Users upload, connect or have generated in the platform, including vouchers, bank transactions, sales data and postings.

Storebook grants the Customer a non-exclusive, non-transferable and revocable right to use the platform during the subscription period.

The licence covers the Customer's own internal business use, including bookkeeping, VAT, year-end closing and related workflows for the Customer's own company.

The licence conveys a right of use only. No ownership or other rights in the platform are transferred.

The licence terminates automatically when the subscription ends.

The platform must not be resold, rented out, lent or sublicensed, and access must not be made available to third parties.

You must not reverse engineer, decompile or disassemble the platform, or otherwise attempt to derive source code, unless mandatory law grants a right to do so.

The platform must not be used to provide services to third parties, including bookkeeping or bureau services for other companies, without prior written agreement with Storebook.

You must not circumvent or attempt to circumvent rate limits, access controls or other technical restrictions, and you must not access or attempt to access other customers' data.

You create and administer your Users and are responsible for their actions in the platform. You must ensure that only individuals with a legitimate need have access, and that access is closed when the need ends.

Credentials are personal and must not be shared. An account must not be used as a shared account for several people.

Two-factor authentication is available in the portal, and we recommend that it is enabled for all Users.

You must notify Storebook without undue delay if you suspect unauthorised access or compromised credentials, so that the access in question can be blocked.

The platform is connected to the Customer's own Accounting system and to other third-party services, for example banking and payment providers.

You must hold your own valid agreement with e-conomic, and with any other third-party service you connect. Storebook does not provide access to those services and does not make them available as part of the platform.

Storebook is not a reseller of, or an agent for, e-conomic or any other third-party service you connect, and does not act on their behalf. We do not resell their services, their interfaces or access to them.

Your use of the Accounting system is governed by your own agreement with the provider in question, including that provider's terms, prices and operating conditions. Storebook is not responsible for the provider's service, and errors or downtime at the provider are not a defect in the platform.

Storebook accesses the Accounting system only on the Customer's instruction and only to the extent necessary for the workflows you have put into use. You may withdraw access at any time by disconnecting the connection in the portal.

The connected Accounting system is and remains the Customer's official book of record and the authoritative source of the Customer's bookkeeping. The platform is a working tool that prepares postings and delivers them to that system; it does not take its place.

You retain responsibility under bogføringsloven (the Danish Bookkeeping Act) for ensuring that your bookkeeping, your accounting material and your VAT returns are accurate and complete, and that the material is retained as the law requires. That responsibility cannot be transferred to Storebook and is not changed by use of the platform.

You warrant that the material you upload or connect is accurate and that you have the right to process it.

Storebook does not perform audits and does not provide bookkeeping, tax or legal advice through the platform. Storebook's processing of personal data on your behalf is governed by the data processing agreement.

The platform uses rules and artificial intelligence to suggest account codes, VAT rates, matches and the like. Every result is a suggestion that requires human approval.

Nothing is booked automatically. A posting is delivered to the Accounting system only once a user at your company or an authorised bookkeeper has approved it. No decision producing legal effects or similarly significant effects is taken solely by automated processing.

Neither Customer data nor data from a connected Accounting system is used to train models. That applies both to Storebook's own models and to the language models we use to generate suggestions.

The models run within the EU, but not in one named region: requests are distributed across several EU regions. The provider that makes the models available is one of our sub-processors and is named in Annex C of the data processing agreement. The material is not used to train or improve the underlying models and is not shared with the model providers.

The framework for the processing of personal data in this connection is set out in the data processing agreement and in the privacy policy.

Storebook and its licensors hold all rights to the platform, including software, source code, design, models, documentation and trade marks. The agreement transfers no rights beyond the right of use granted by the licence.

You retain all rights to Customer data. Storebook processes Customer data solely in order to provide the platform and in accordance with your instructions.

If you give us suggestions or feedback about the platform, we may freely use them to develop and improve the platform without payment, and without that giving you any rights to the result. Feedback must not contain Customer data or confidential information.

Fees, payment terms and any usage-based elements are set out in the order confirmation or the signed commercial agreement. Prices are exclusive of VAT.

In the event of non-payment, Storebook may charge interest under renteloven (the Danish Interest Act) and, following written demand, suspend access until payment has been made.

Storebook may change prices with effect from a new subscription period. Changes are announced in writing with reasonable notice before they take effect, and if a change is to your detriment you may terminate the subscription so that it ends no later than the date the change takes effect.

Storebook's target is 99.5% availability per month for the customer portal and its associated interfaces, measured excluding planned maintenance announced in advance.

Planned maintenance is announced in the portal or by email and is scheduled outside normal working hours where possible. Downtime at third-party services, including the Accounting system and bank connections, is not included in the measurement.

Support is provided at philip@storebook.dk. Enquiries are answered as soon as possible.

Beyond what is expressly agreed in the basis of agreement, the platform is provided as is. Storebook gives no further warranties, whether express or implied, including as to fitness for a particular purpose.

Storebook does not warrant that the platform is free of errors or interruptions, or that suggestions, calculations and other output are free of errors. Output must be checked and approved by you, see the sections on your responsibility for bookkeeping and on automated suggestions.

Storebook does not warrant that the platform can be connected to a particular Accounting system at all times, or that a third-party provider will maintain a given interface.

Storebook's total liability towards the Customer is limited to the fees the Customer has paid for the platform in the twelve months preceding the circumstance on which the claim is based.

Neither party is liable for indirect losses or consequential damages, including loss of operation, loss of profit, loss of goodwill, penalties payable to third parties or loss of data.

The limitations do not apply in cases of gross negligence, wilful misconduct or personal injury, and they do not apply where mandatory law precludes them.

Each party treats the other party's confidential information as confidential and uses it solely to perform the agreement. The information may only be disclosed to employees and sub-contractors who have a legitimate need and who are subject to an equivalent confidentiality obligation.

The confidentiality obligation does not cover information that is publicly available without a breach of the agreement, or that a party is legally required to disclose. If a party is required to disclose information, the other party is informed where that may lawfully be done.

The confidentiality obligation also applies after termination of the agreement.

The agreement runs for as long as the Customer has an active subscription to the platform. The subscription period and the notice period are set out in the order confirmation or the signed commercial agreement.

Storebook may suspend access in whole or in part in the event of material breach, on reasonable suspicion of misuse, or in circumstances that constitute a security or operational risk. Suspension is announced in advance where it is responsible to do so, and is lifted once the matter has been resolved.

Either party may terminate the agreement for the other party's material breach that has not been remedied within 30 days after written demand.

On termination, access is closed and the connections to the Accounting system and other third-party services are disconnected. Before termination you may request an extract of Customer data in a commonly used format. Material that Storebook is legally required to retain is kept for the required period, and deletion otherwise follows the data processing agreement.

Storebook may amend this licence agreement where the development of the platform, operating conditions or the law so requires.

Material changes are announced in advance in the portal or by email to the contact person you have provided. Continued use of the platform after a change takes effect constitutes acceptance of the amended agreement.

If a material change is to your detriment, you may instead terminate the subscription so that it ends no later than the date the change takes effect.

The agreement is governed by Danish law, excluding conflict-of-law rules that would lead to the application of another body of law.

Disputes arising out of the agreement are first sought resolved by negotiation between the parties.

If a dispute cannot be resolved by negotiation, it is decided by Københavns Byret (the Copenhagen City Court) as the agreed venue at first instance.